Tender Love & Candle Co.
Help

How can we help?

Everything about orders, delivery and returns, in one place. If it is not here, write to us.

By email at hello@tlandcandle.com, or by direct message on Instagram at @tlc.co. We answer Monday to Friday, 9am to 5pm New York time.

A confirmation email goes out as soon as payment is confirmed. Check your junk folder if it is not there, then write to us and we will look it up.

Get in touch straight away. If the parcel has not left us, we will fix it.

Yes, if the order has not shipped. Email us as soon as you can with the new address.

Yes. Tell us how many jars, which scents and when you need them, and we will come back with a quote.

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